Support
Having a problem or got a suggestion? Email [email protected]. I usually reply within a few days.
Frequently asked questions
- How do I earn gold?
- You earn gold for every puzzle you solve: Easy 5, Medium 10, Hard 15, Expert 20. New players get 100 gold to start. You can also buy gold packs in the store.
- How much does a hint cost?
- 25 gold. A hint fills the selected cell with the right digit. If no cell is selected, it fills a random empty cell.
- Does my gold carry over to my other devices?
- Yes. Your balance is shared across the iPhone, iPad and Apple Watch where you're signed in to iCloud with the same Apple Account. Syncing can take a few minutes. Your gold stays in iCloud even if you delete and reinstall the app.
- I bought gold but it didn't arrive.
- Fully close the app and open it again. Pending or interrupted purchases are added automatically on launch. If it still doesn't show up, email us.
- Does my game continue between my phone and watch?
- No. Each device has its own puzzle. Only the gold balance is shared.
- What happens if I enter a wrong digit?
- The digit turns red and the mistake counter goes up. You can erase it and try again, or use Undo to go back a step.
- Do I need the internet?
- No. You can play offline. Only buying gold and iCloud syncing need a connection.