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Support

Having a problem or got a suggestion? Email [email protected]. I usually reply within a few days.

Frequently asked questions

How does the battery work?
All the apps you choose share one battery, and every minute in them drains it. You pick how long a full battery lasts in Recharge's Settings (30 minutes to 6 hours). Once you've been away from those apps for 10 minutes, the battery recharges 10% per hour, or 25% per hour during your sleep hours.
What is Low Power Mode?
Below 20%, your chosen apps ask before they open. Choose "Open anyway" and the app opens; it locks again about 2 minutes after you leave it, or after 5 minutes of use.
What happens when the battery is empty?
At 0%, the apps lock completely. Put the phone down and the battery starts recharging; at the first 1% it switches to Low Power Mode.
Why did my battery health drop?
Each day you run the battery flat, its maximum drops by 5% (at most once a day). Each day you stay above 20%, it recovers 2%. Health never drops below 60%.
The locks aren't working.
Recharge needs Screen Time access: open the app and allow it, or check Settings → Screen Time on your iPhone. Make sure you've chosen apps and that your trial or subscription is active. Opening Recharge once is enough to apply changes.
How do I cancel my subscription?
On your iPhone, go to Settings → your name → Subscriptions → Recharge. Cancel during the trial and you won't be charged. "Manage subscription" in Recharge's Settings takes you to the same place.
My subscription isn't showing.
Tap "Restore purchases" in Recharge's Settings. Make sure you're signed in with the Apple Account you subscribed with.
How do I remove Recharge's locks?
Deleting the app removes all locks and monitoring. You can also turn off Recharge's access under Settings → Screen Time on your iPhone.